Help and Support

system requirements for Webcast America

Need Help?

Webcast America strives to make your viewing experience as simple and reliable as possible. However, if you experience any difficulty, you'll likely find the solution here. If you just can't get it to work, please feel free to contact us at any time. We're here to help you and make sure you stay connected to the important parts of your life.

System Requirements

Our videos, streamed at 340 and 764 kbps, are designed to play on all computer platforms using Microsoft Silverlight, the latest in cross-platform web video technology. To view the content you will need the free Microsoft Silverlight player on your computer. Also, to view the videos without pauses or breaks, please be sure your computer measures up to the demands of web video...

Recommended System

  • Operating System: Windows 7 or Mac OS 10.6.2
  • Web Browser: Internet Explorer 7 or Firefox 3.5
  • Media Player: Microsoft Silverlight 3
  • Speed: 1.83 Ghz Dual Core Processor
  • Memory: 2 Gb Memory (RAM)
  • Video: 256 Mb Video Card
  • Display: 1280x1024
  • Internet Connection: 1.5 Mb DSL (check your speed)

Minimum System

  • Operating System: Windows 2000, Mac OS 10.4.11 or higher
  • Web Browser: Internet Explorer 6, Firefox 2 or higher (upgrade for free)
  • Media Player: Microsoft Silverlight 1 or higher (upgrade for free)
  • Speed: 1.0 Ghz Processor or higher
  • Memory: 256 Mb Memory (RAM) or higher
  • Video: 4 Mb Video Card or higher
  • Display: 1024x768 or higher
  • Internet Connection: 300 kbps DSL or higher (check your speed)

Webcast America is Mac compatible

Still Having Trouble?

Alternatively, you can click on the "Alt Play" link within the video window. This will open the video stream in Windows Media player. Please note that this only works if you have a Windows machine, or Macintosh with the free Flip4Mac player installed.

If you're sure your computer and Internet connection are up to par, please feel free to contact us regarding your issue.